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Hey+

heyplus Watch

The dynamic dial has large resources and limited Bluetooth transmission speed, so it will be relatively slow. Please wait patiently

1. Please delete this watch face in "My Watch Face" in the app
2. Reinstall after restarting the watch

I'm sorry for the inconvenience. The restart problem is currently being repaired. The firmware version will be updated in the next two days. Please wait for the next upgrade. Thank you for your support and understanding.

1. Please submit feedback and attach photos in the black plus app. Provide the feedback number, and we will arrange the analysis of the R & D side at the same time
2. Please try to restart the watch (long press the side key for 16S)
3. If it cannot be recovered after restart, a return visit will be arranged after R & D analysis. Please provide the contact number

You can manually bind your watch through Alipay APP- home page search smart device. After binding, the pocket money will automatically return to Alipay account. If the mobile phone does not manually release the binding, it can also bind successfully.

You need to manually unbind the watch end. After unbinding, you can scan the code again to bind successfully

Please try to scan code binding again

Through wechat app - I - payment - upper right corner- Watch and bracelet payment, find the black plus watch and click on the upper right corner Unbind. If the mobile terminal does not unbind manually, you can bind successfully if you continue to bind

Sync watch data to Google fit:
1. After Google fit authorization is successful, when the watch generates new data (including steps, calorie, heart rate, exercise distance, sleep);
2. Open the heyplus App, and you can see the watch data in Google fit after the watch data synchronization is successful;

Sync watch data to HealthKit:
1. After Google fit authorization is successful, when the watch generates new data (including steps, calorie, heart rate, exercise distance, sleep);
2. Open the heyplus App, and you can see the watch data in HealthKit after the watch data synchronization is successful;

heyplus Watch Air

1. Before binding with heyplus App, the language chosen by the watch is not consistent with the mobile phone, and the watch will not follow the mobile phone language after binding
2. You can re-modify the phone language in the phone settings, or switch the phone Bluetooth once. The watch will re-synchronize the phone language

heyplus Runner

heyplus Runner Air

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