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Shipping Policy

Heyplus provides free shipping for all orders. It usually takes 7-14 business days to receive the product after the order is made.  

Please double check your delivery address when you place an order as the heyplus team is not able to change the address after products are shipped. After you purchase on, our team will email you the tracking number once the product is shipped. Please check your email, and feel free to contact for further questions.

Heyplus products and accessories can be shipped to the following locations: 


Region/Country: the United States, Vietnam, Philippines, European countries and regions(Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Spain, Sweden, The Republic of Slovenia.)

Shipping Details

Your estimated shipping time depends on your region, please refer to the following information:

1~2 business days processing time +7-14 business days delivery

Changes in shipping regulations. Rest assured, your package will be shipped and heyplus will work with you to monitor its progress.

Couldn’t Find Your Country?

If you could not find your country, then that means that heyplus does not ship to your country yet. We thank you for your support and look forward to the time when we can also ship to you. Besides, heyplus does not ship to PO Box and military addresses. 

Some Remote Region heyplus Can Not Support Shipment. If you encounter the above situation, our customer service will contact you via email in advance. If you have any other questions, please contact for more detail.

Last Update: June 8, 2022